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Health Care Industry Updates

Wednesday, May 31, 2017

Free Webinar: Patient Access/Registration – Customer Service…It pays to be nice.

Patient Access/Registration – Customer Service…It pays to be nice. Click here to view the presentation in PDF format Topics Covered: Customer service and basic human needs. Customer service defined. Customer service adds value. Customer service – social media and the internet. Patient access/registration’s role in customer service. Patient access/registration best practices in customer service. Instructor: […]

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Tuesday, May 2, 2017

Social Security Number Removal Initiative (SSNRI)

Social Security Number Removal Initiative (SSNRI) BACKGROUND The Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 requires the removal of Social Security Numbers (SSNs) from all Medicare cards by April 2019. A new Medicare Beneficiary identifier (MBI) will replace the SSN based Health Insurance Claim Number (HICN) on the new Medicare ID cards for […]

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