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Free Webinar: Patient Access/Registration – Customer Service…It pays to be nice.

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Patient Access/Registration – Customer Service…It pays to be nice.

Click here to view the presentation in PDF format

Topics Covered:

  • Customer service and basic human needs.
  • Customer service defined.
  • Customer service adds value.
  • Customer service – social media and the internet.
  • Patient access/registration’s role in customer service.
  • Patient access/registration best practices in customer service.

Instructor:

Corinne A. Cerminaro, MSHA, CCS, CRC

Who Should Attend?

This program will be most beneficial to Revenue Cycle Professionals, Patient Access Professionals, Quality Improvement Professionals, Chief Executive Officers and Chief Financial Officers.

Details

Thursday, June 22, 2017
12pm-1:00pm

FREE CPE will be available!
(1 CPE Credit Hour)

Registration
Register Here

Questions?

For questions please reach out to Jackie Al-Nwiran at jalnwiran@fcc-cpa.com or 315.446.3600.